Frequently asked questions

Selling is simple. Create an account, upload your watch details and photos, and submit it to our team for approval. Once approved, your listing goes live and buyers can engage directly through the platform. You can either sell yourself or get a quick offer. To sell yourself you need to set up a vendor account.

We accept genuine luxury watches from reputable brands including Rolex, Omega, Tudor, Breitling, Cartier, IWC, Panerai, Grand Seiko, and more. All watches must be authentic and in your legal possession.

Quick Offer is the fastest way to sell your watch through WatchGauge HQ. Instead of waiting for a buyer, we connect directly with our trusted network of Australian dealers to get you the best possible offer — fast. We do the legwork so you don't have to.

We usually get back to you within a few business days. In some cases it can take a little longer as we work with multiple verified dealers to secure the most competitive price for your watch.

For Quick Offers, WatchGauge HQ covers the courier costs and organises door-to-door pickup. You don't need to arrange anything.

No — although it helps. A complete set with original box and papers will typically attract stronger offers and sell faster, but it is not a requirement to list or sell.

There are no upfront fees to request a Quick Offer. If you accept and proceed with a sale, a small service fee is already included in the final offer price — no surprises. For marketplace listings, WatchGauge HQ receives a 6% commission on sale.

Yes. If selling via the marketplace you can edit your price, description, photos, and details at any time. Significant changes that affect authenticity may require re-approval. You can also cancel anytime if your watch hasn't sold. If a buyer has already committed, cancellation rules depend on the stage of the transaction.

We always work hard to secure the best possible price for your watch. Quick Offer prioritises speed and convenience, so prices are typically slightly lower than a full private sale — but you'll enjoy a faster, safer, and completely hassle-free experience. There is no obligation to accept.

In some cases we may not be able to provide an offer. Don't worry — you can still list and sell your watch directly on WatchGauge HQ, where you set your own price and connect with buyers across Australia.

Absolutely. We only work with vetted dealers and handle all transactions securely. Every sale goes through our verified network to ensure both safety and complete transparency for the seller.